Customer service

Contact us

We are a small family-run shop in Uppsala. Email, call or chat with us – we reply to every email within 24 hours on weekdays.

Email

kundtjanst@haulbound.com

Reply within 24 hours on weekdays

Phone

070-332 93 81

Weekdays 10–16 (Swedish time)

Chat

The speech bubble, bottom right

Weekdays 10–18. Outside those hours we reply by email.

Quick help

Where is my parcel?Delivery times and tracking Cancel or return30-day returns Something wrong with a product?Report a problem Frequently asked questionsHeat, cleaning, payment

Send us a message

Is it about an order? Add your order number and we can help you faster.