Report a problem
Is there something wrong with a product you bought from us? Did it arrive damaged, stop working, or does it feel unsafe to use? Let us know and we will resolve it.
In case of a safety risk: stop using the product and unplug it. In case of fire or personal injury, call 112.
Fill out the form below:
- Your order number
- Which product it concerns
- What happened and when
- If anyone or anything has been harmed
- What you would like us to do: send a replacement, issue a refund, or just inform us
We respond within 24 hours on weekdays. Do you have photos or a short video? Reply to our email and attach them, or email us directly at kundtjanst@haulbound.com.